The CleanBC Go Electric Vehicle Rebate Program (the "Program") will be administered and implemented through a partnership between the BC Ministry of Energy, Mines and Low Carbon Innovation, and the New Car Dealers Association of British Columbia (NCDABC). The purpose of this rebate program is to encourage and accelerate the adoption of clean energy vehicles in British Columbia for both their environment and economic benefits. The program provides point of sale rebates of up to $3,000 to qualified BC residents, businesses, public agencies and entities (including municipal and regional governments and first nations, but excluding provincial, crown, and federal government agencies), and non-profit organizations for the purchase or lease of eligible vehicles.
This policy describes the privacy practices of New Car Dealers Association of BC with regard to information collected from visitors to our web site, how we collect and use that information, and how we protect your privacy. This policy may be updated periodically, so please check back.
In order to process applications by automotive dealers for the rebates offered by the program for the purchase or lease of a qualifying vehicle, NCDABC must collect, use, retain, share, and disclose certain personal information that is provided to us in the application and received as a result of your participation in the program.
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we may collect from you, and how it is used. By using our Web site, you are accepting the practices described in this policy.
British Columbia’s Personal Information Protection Act requires all BC businesses, societies, and
not-for-profit organizations, including NCDABC, to take steps to protect personal information they collect, use and disclose in the course of their operations. As a result, NCDABC is committed to respecting and protecting your privacy rights.
Also please note that:
We collect the personal information provided to us by your dealership in the rebate application. When an application is completed and information is provided to us in respect of the program, we will collect the personal information agreed to be provided to us in order to assess and approve the application to process a rebate from us.
The personal information we collect includes all of the information in our application forms such as:
NCDABC collects the personal information because it is required in the documentation to be submitted as part of the dealer’s application for reimbursement for rebates issued. This documentation will include:
If the required information is not provided or you do not consent to us collecting, using, retaining, sharing, and disclosing such information for the purposes described, then NCDABC will be unable to process or approve the application or provide a rebate.
We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:
We expect and require the BC Ministry of Energy, Mines and Low Carbon Innovation to handle the personal information for proper purposes as authorized by you through your participation with the Program, and to protect your privacy and those persons you represent in accordance with this Policy and other privacy laws or standards applicable to them.
NCDABC may also disclose your personal information without your knowledge or consent where we are permitted or required by law to do so.
When an application form is completed on your behalf and you sign the purchase or lease contract showing the vehicle price has been marked down by the rebatge amount, you have provided your consent to the collection, use, retention, sharing, and disclosure of personal information provided or arising from the application and your participation in the rebate program.
The security of your personal information is important to us. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We are obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of our commitment to protect the personal information it holds.
The steps we take to protect your personal information include:
Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.
When you visit our website www.newcardealersgoelectric.ca, our web server may automatically collect information to help us manage the website. The information would be aggregated and not used to track individuals. As you visit our website www.newcardealersgoelectric.ca, we may also gather and store certain information about the visit. A “cookie” is a small piece of data file stored on your computer by your web browser when using our website. These “cookies” are used to help you move around our site and do not store personal information. At no time is any personal information stored within one of our cookies. Accepting cookies through your browser is a personal choice. You can still enjoy our Web site if you choose not to accept cookies.
When you voluntarily send us an email, we may collect your email address, your internet IP address and your message for the purpose of replying to you.
British Columbia’s Personal Information Protection Act permits individuals to submit written requests to us to provide them with:
We will respond to requests in the time allowed by the Act and will make a reasonable effort to assist applicants and to respond as accurately and completely as reasonably possible. All requests may be subject to any fees and disbursements the law permits us to charge.
An individual’s ability to access his or her personal information under our control is not absolute.
The Act provides that we must not disclose personal information when:
The Act further provides that we are not required to disclose personal information when:
The law permits individuals to submit written requests to us to correct errors or omissions in their personal information that is in our custody or control.
If you have any questions with respect to our policies concerning the handling of your personal information, or if you wish to request access to, or correction of, your personal information under our care and control, please contact our Privacy Officer at:
If you are dissatisfied with our handling of your personal information, we invite you to contact our Privacy Officer and set out the reasons for your concern.
If, after our Privacy Officer has reviewed and responded to your concern, you remain dissatisfied, you may wish to contact the Office of the Information and Privacy Commissioner at:
Office of the Information and Privacy Commissioner for British Columbia
PO Box 9038 Stn. Prov. Govt.
Victoria B.C. V8W 9A4
Telephone: (250) 387-5629
Fax: (250) 387-1696